Refund policy
Customer satisfaction is important to us.
Return Policy
- Returns are accepted within 14 days of receiving your order.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items are not eligible for return:
- Personalized or custom-made products
- Gift cards
- Clearance or final sale items
- Products damaged due to misuse or improper handling
Refund Policy
- Once your returned item has been received and inspected, approved refunds will be processed within 7 business days.
- Refunds will be issued to the original payment method used for the purchase.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue.
Contact
Arvique
28 Catherine Pl
London SW1E 6HF
United Kingdom
Phone: +44 2038531543